English subtitles for clip: File:Wikilearn pilot results and open questions on a new online learning platform for the movement.webm
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1 00:00:08,170 --> 00:00:12,480 [Music] 2 00:00:10,880 --> 00:00:14,639 Hello everyone 3 00:00:12,480 --> 00:00:17,359 my name is Assaf baltov i work for the 4 00:00:14,639 --> 00:00:19,039 wikimedia foundation in the community 5 00:00:17,359 --> 00:00:21,600 development team 6 00:00:19,039 --> 00:00:23,119 uh we're here to talk about 7 00:00:21,600 --> 00:00:26,240 wikilearn 8 00:00:23,119 --> 00:00:28,240 the new learning platform for the entire 9 00:00:26,240 --> 00:00:30,800 movement 10 00:00:28,240 --> 00:00:33,200 i was supposed to deliver this with my 11 00:00:30,800 --> 00:00:34,960 partner in this project uh simona 12 00:00:33,200 --> 00:00:37,200 rankinson who manages the community 13 00:00:34,960 --> 00:00:39,840 development team but she can't make it 14 00:00:37,200 --> 00:00:42,160 um after all so i'll be delivering this 15 00:00:39,840 --> 00:00:45,840 on my own 16 00:00:42,160 --> 00:00:45,840 let's put up the slides 17 00:00:48,000 --> 00:00:52,879 the 18 00:00:50,160 --> 00:00:54,480 ether pad 19 00:00:52,879 --> 00:00:56,640 should be 20 00:00:54,480 --> 00:00:59,920 pasted 21 00:00:56,640 --> 00:01:02,079 somewhere for you and it's also in the 22 00:00:59,920 --> 00:01:04,400 program page 23 00:01:02,079 --> 00:01:07,119 so you can put in uh any questions you 24 00:01:04,400 --> 00:01:09,040 may have and they would be uh relayed to 25 00:01:07,119 --> 00:01:13,439 me 26 00:01:09,040 --> 00:01:14,720 and so uh let us begin 27 00:01:13,439 --> 00:01:16,240 uh 28 00:01:14,720 --> 00:01:18,799 so as i mentioned i'm i'm also 29 00:01:16,240 --> 00:01:19,920 representing simona who did this project 30 00:01:18,799 --> 00:01:23,200 with me 31 00:01:19,920 --> 00:01:25,520 and we'll take you through the past 32 00:01:23,200 --> 00:01:26,720 of this program pilot program that we've 33 00:01:25,520 --> 00:01:29,280 run 34 00:01:26,720 --> 00:01:31,680 earlier this year the present things 35 00:01:29,280 --> 00:01:33,840 we're working on and we'll want to 36 00:01:31,680 --> 00:01:36,240 discuss with you the future of this 37 00:01:33,840 --> 00:01:36,240 program 38 00:01:36,400 --> 00:01:38,720 so 39 00:01:37,439 --> 00:01:41,360 to begin 40 00:01:38,720 --> 00:01:43,920 i'd like to discuss why we did this why 41 00:01:41,360 --> 00:01:46,799 this was even necessary 42 00:01:43,920 --> 00:01:48,399 our strategy calls for us to become the 43 00:01:46,799 --> 00:01:50,640 essential infrastructure of the 44 00:01:48,399 --> 00:01:53,439 ecosystem of free knowledge 45 00:01:50,640 --> 00:01:56,159 and to do that among many other things 46 00:01:53,439 --> 00:01:59,119 we absolutely have to invest in skills 47 00:01:56,159 --> 00:02:01,680 and leadership development 48 00:01:59,119 --> 00:02:04,719 as i'm sure you all know there is a very 49 00:02:01,680 --> 00:02:07,600 clear need for training resources 50 00:02:04,719 --> 00:02:09,440 that are up-to-date high quality and 51 00:02:07,600 --> 00:02:11,120 complete 52 00:02:09,440 --> 00:02:13,599 and that's a need across the entire 53 00:02:11,120 --> 00:02:16,560 movement in all languages about all 54 00:02:13,599 --> 00:02:18,879 topics there's just not enough training 55 00:02:16,560 --> 00:02:22,480 resources that are 56 00:02:18,879 --> 00:02:24,239 up to date and high quality and complete 57 00:02:22,480 --> 00:02:25,920 many of the training materials that do 58 00:02:24,239 --> 00:02:27,040 exist and there are plenty of training 59 00:02:25,920 --> 00:02:29,360 materials 60 00:02:27,040 --> 00:02:32,000 are underutilized they're not used as 61 00:02:29,360 --> 00:02:33,680 much as they could and therefore should 62 00:02:32,000 --> 00:02:35,200 be 63 00:02:33,680 --> 00:02:38,239 because people don't know that they 64 00:02:35,200 --> 00:02:39,920 exist because it's difficult to discover 65 00:02:38,239 --> 00:02:43,440 these training materials because they're 66 00:02:39,920 --> 00:02:45,599 on some page on meta or on a local wiki 67 00:02:43,440 --> 00:02:48,160 and unless someone points you to that 68 00:02:45,599 --> 00:02:50,959 page you almost have no chance of 69 00:02:48,160 --> 00:02:52,319 finding out that that training even 70 00:02:50,959 --> 00:02:54,239 exists 71 00:02:52,319 --> 00:02:56,640 and of course there's all kinds of false 72 00:02:54,239 --> 00:02:59,440 starts uh incomplete unmaintained 73 00:02:56,640 --> 00:03:01,599 resources resources that were up to date 74 00:02:59,440 --> 00:03:02,879 and have become have fallen out of date 75 00:03:01,599 --> 00:03:05,040 and nobody 76 00:03:02,879 --> 00:03:07,200 maintains them and of course there's 77 00:03:05,040 --> 00:03:09,760 many things that still have no training 78 00:03:07,200 --> 00:03:12,159 materials at all and there are many 79 00:03:09,760 --> 00:03:13,280 languages that don't have any training 80 00:03:12,159 --> 00:03:14,800 materials 81 00:03:13,280 --> 00:03:16,319 at all 82 00:03:14,800 --> 00:03:18,720 so the need 83 00:03:16,319 --> 00:03:19,060 is certainly great 84 00:03:18,720 --> 00:03:20,720 um 85 00:03:19,060 --> 00:03:22,879 [Music] 86 00:03:20,720 --> 00:03:25,760 and one of the barriers to skill 87 00:03:22,879 --> 00:03:29,680 development in our movement is access 88 00:03:25,760 --> 00:03:29,680 in all meanings of that term 89 00:03:30,799 --> 00:03:33,280 we 90 00:03:31,519 --> 00:03:36,159 historically have done learning and 91 00:03:33,280 --> 00:03:38,560 development at conferences 92 00:03:36,159 --> 00:03:42,319 uh we sometimes call them learning days 93 00:03:38,560 --> 00:03:44,560 or a separate track during the event and 94 00:03:42,319 --> 00:03:46,560 we've co-located them with wikimania 95 00:03:44,560 --> 00:03:48,879 with the wikimedia conference in berlin 96 00:03:46,560 --> 00:03:51,599 with other regional events 97 00:03:48,879 --> 00:03:54,560 um and that works great 98 00:03:51,599 --> 00:03:56,640 um in-person training is very effective 99 00:03:54,560 --> 00:03:58,400 it's probably the most effective way to 100 00:03:56,640 --> 00:03:59,280 teach 101 00:03:58,400 --> 00:04:03,120 but 102 00:03:59,280 --> 00:04:05,439 it is also exclusionary and necessarily 103 00:04:03,120 --> 00:04:06,560 limited because to benefit from that 104 00:04:05,439 --> 00:04:09,280 training 105 00:04:06,560 --> 00:04:10,480 most people have to travel 106 00:04:09,280 --> 00:04:12,480 you need to 107 00:04:10,480 --> 00:04:15,200 overcome a language barrier because at 108 00:04:12,480 --> 00:04:17,359 regional or international conferences 109 00:04:15,200 --> 00:04:19,040 uh you're not guaranteed to have 110 00:04:17,359 --> 00:04:21,280 training in your language and for the 111 00:04:19,040 --> 00:04:23,280 vast majority of people you won't have 112 00:04:21,280 --> 00:04:25,600 training in your language but rather in 113 00:04:23,280 --> 00:04:28,400 english or in another major regional 114 00:04:25,600 --> 00:04:29,600 language that may not be your native 115 00:04:28,400 --> 00:04:31,280 language 116 00:04:29,600 --> 00:04:32,960 you need to be able to take time off 117 00:04:31,280 --> 00:04:34,560 work you need to be able to have some 118 00:04:32,960 --> 00:04:36,160 funding for the travel beyond the 119 00:04:34,560 --> 00:04:39,440 scholarship 120 00:04:36,160 --> 00:04:42,880 and so that is necessarily not something 121 00:04:39,440 --> 00:04:45,440 that everybody can benefit from 122 00:04:42,880 --> 00:04:47,600 now online learning uh addresses many of 123 00:04:45,440 --> 00:04:51,040 these downsides for online learning you 124 00:04:47,600 --> 00:04:52,800 don't need to travel you you can do it 125 00:04:51,040 --> 00:04:54,880 at times convenient to you you don't 126 00:04:52,800 --> 00:04:57,360 need special funding for it 127 00:04:54,880 --> 00:04:59,280 and theoretically online learning is a 128 00:04:57,360 --> 00:05:00,639 lot easier to translate and make 129 00:04:59,280 --> 00:05:02,639 available 130 00:05:00,639 --> 00:05:05,440 in other languages 131 00:05:02,639 --> 00:05:07,600 it certainly has downsides of its own 132 00:05:05,440 --> 00:05:10,880 it's less personal it's less warm less 133 00:05:07,600 --> 00:05:13,759 immediate perhaps less motivating 134 00:05:10,880 --> 00:05:17,120 but it's also more flexible 135 00:05:13,759 --> 00:05:19,520 you can easily uh repeat things that you 136 00:05:17,120 --> 00:05:20,400 want to take another shot at you or you 137 00:05:19,520 --> 00:05:21,759 missed 138 00:05:20,400 --> 00:05:24,320 uh etc 139 00:05:21,759 --> 00:05:25,199 and and especially allowing everybody to 140 00:05:24,320 --> 00:05:27,520 learn 141 00:05:25,199 --> 00:05:30,320 at their own pace 142 00:05:27,520 --> 00:05:32,320 so starting from that need uh the 143 00:05:30,320 --> 00:05:33,600 community development wanted to think 144 00:05:32,320 --> 00:05:36,639 what would be 145 00:05:33,600 --> 00:05:38,320 uh an ideal uh platform 146 00:05:36,639 --> 00:05:41,520 for online learning this of course 147 00:05:38,320 --> 00:05:44,800 became a lot more urgently needed uh 148 00:05:41,520 --> 00:05:47,039 with the advent of the covid pandemic 149 00:05:44,800 --> 00:05:49,360 but of course was a need even before 150 00:05:47,039 --> 00:05:52,000 then it's just that the pandemic made it 151 00:05:49,360 --> 00:05:55,360 uh even more obvious and urgent that we 152 00:05:52,000 --> 00:05:57,440 need a good online learning platform 153 00:05:55,360 --> 00:05:58,639 so what would be ideal 154 00:05:57,440 --> 00:06:00,080 ideally 155 00:05:58,639 --> 00:06:01,600 the wikimedia movement would have a 156 00:06:00,080 --> 00:06:03,039 platform where 157 00:06:01,600 --> 00:06:05,440 there were 158 00:06:03,039 --> 00:06:06,639 structured and up-to-date learning 159 00:06:05,440 --> 00:06:09,280 resources 160 00:06:06,639 --> 00:06:12,639 available for everyone to study and when 161 00:06:09,280 --> 00:06:14,639 i say structured i mean not just a bunch 162 00:06:12,639 --> 00:06:17,199 of up-to-date learning resources but 163 00:06:14,639 --> 00:06:20,319 learning resources that are in some 164 00:06:17,199 --> 00:06:21,360 logical structure that build on top of 165 00:06:20,319 --> 00:06:22,800 each other 166 00:06:21,360 --> 00:06:25,360 so not just 167 00:06:22,800 --> 00:06:27,600 units but courses 168 00:06:25,360 --> 00:06:31,520 something that takes you from a to b 169 00:06:27,600 --> 00:06:34,639 from b to c from c to d and builds 170 00:06:31,520 --> 00:06:39,520 an ability a capacity and understanding 171 00:06:34,639 --> 00:06:41,680 in a structured and learner-focused way 172 00:06:39,520 --> 00:06:44,400 not just kind of reference information 173 00:06:41,680 --> 00:06:47,360 not every command in the book 174 00:06:44,400 --> 00:06:49,599 but a tutorial approach a guide approach 175 00:06:47,360 --> 00:06:50,880 that walks you through and builds 176 00:06:49,599 --> 00:06:52,479 understanding 177 00:06:50,880 --> 00:06:54,240 step by step 178 00:06:52,479 --> 00:06:56,720 ideally these materials would be 179 00:06:54,240 --> 00:06:59,840 available in multiple languages 180 00:06:56,720 --> 00:07:02,160 with text being translated videos being 181 00:06:59,840 --> 00:07:03,759 subtitled audio being transcribed and 182 00:07:02,160 --> 00:07:05,599 then translated 183 00:07:03,759 --> 00:07:06,720 etc 184 00:07:05,599 --> 00:07:09,199 ideally 185 00:07:06,720 --> 00:07:11,599 volunteers can contribute learning 186 00:07:09,199 --> 00:07:13,440 materials not just consume learning 187 00:07:11,599 --> 00:07:17,120 materials the platform 188 00:07:13,440 --> 00:07:19,520 ideally should be editable or at least 189 00:07:17,120 --> 00:07:21,039 easy to contribute your own material to 190 00:07:19,520 --> 00:07:23,599 even if you don't get to edit other 191 00:07:21,039 --> 00:07:26,960 people's material 192 00:07:23,599 --> 00:07:30,479 ideally we want some way of providing a 193 00:07:26,960 --> 00:07:32,800 grading and automated assessment for 194 00:07:30,479 --> 00:07:35,120 self-study so that when you are taking a 195 00:07:32,800 --> 00:07:36,880 self-study course there is some 196 00:07:35,120 --> 00:07:39,520 automated process that can give you 197 00:07:36,880 --> 00:07:42,160 feedback on how you're doing how your 198 00:07:39,520 --> 00:07:44,720 your answers match up 199 00:07:42,160 --> 00:07:47,120 ideally we also want to make available 200 00:07:44,720 --> 00:07:49,759 uh grading and mentorship and the 201 00:07:47,120 --> 00:07:52,639 ability to have qualitative assessments 202 00:07:49,759 --> 00:07:55,919 if it is a human taught interactive 203 00:07:52,639 --> 00:07:57,919 course rather than a self-study course 204 00:07:55,919 --> 00:08:00,560 we want both kinds to be available on 205 00:07:57,919 --> 00:08:02,240 this platform we want materials to be 206 00:08:00,560 --> 00:08:05,039 easy to fork 207 00:08:02,240 --> 00:08:07,360 that is to clone or duplicate and then 208 00:08:05,039 --> 00:08:08,400 make changes so that i can make my own 209 00:08:07,360 --> 00:08:09,280 version 210 00:08:08,400 --> 00:08:10,319 better 211 00:08:09,280 --> 00:08:13,360 different 212 00:08:10,319 --> 00:08:16,240 shorter longer more suitable for my 213 00:08:13,360 --> 00:08:18,800 context or my language or whatever it is 214 00:08:16,240 --> 00:08:21,520 should be easy to fork and modify 215 00:08:18,800 --> 00:08:23,199 uh for my needs just like we can do with 216 00:08:21,520 --> 00:08:25,520 open source software and speaking of 217 00:08:23,199 --> 00:08:30,160 open source software we want it all 218 00:08:25,520 --> 00:08:34,959 ideally to be on free software 219 00:08:30,160 --> 00:08:36,000 so with these ideal qualities uh in mind 220 00:08:34,959 --> 00:08:37,279 we 221 00:08:36,000 --> 00:08:40,399 decided 222 00:08:37,279 --> 00:08:41,919 to experiment and that's what we did the 223 00:08:40,399 --> 00:08:44,640 pilot that we did 224 00:08:41,919 --> 00:08:48,480 earlier this year to experiment with a 225 00:08:44,640 --> 00:08:52,080 learning management system in lms 226 00:08:48,480 --> 00:08:52,959 and we ran two interactive that is human 227 00:08:52,080 --> 00:08:56,080 taught 228 00:08:52,959 --> 00:08:59,200 pilot courses on a free software 229 00:08:56,080 --> 00:09:00,959 platform called moodle 230 00:08:59,200 --> 00:09:02,080 moodle some of you may have encountered 231 00:09:00,959 --> 00:09:03,519 it in 232 00:09:02,080 --> 00:09:06,560 higher learning it's used in many 233 00:09:03,519 --> 00:09:08,399 universities etc 234 00:09:06,560 --> 00:09:10,880 now the reason we picked uh two 235 00:09:08,399 --> 00:09:14,000 interactive pilot courses is that 236 00:09:10,880 --> 00:09:16,959 self-paced courses uh have fewer 237 00:09:14,000 --> 00:09:18,880 unknowns i mean we we sort of know what 238 00:09:16,959 --> 00:09:21,279 a self-paced course looks like but an 239 00:09:18,880 --> 00:09:24,399 interactive course has more moving parts 240 00:09:21,279 --> 00:09:27,040 more dynamics so we wanted to to learn 241 00:09:24,399 --> 00:09:29,040 uh from the more complicated example 242 00:09:27,040 --> 00:09:31,279 and we we did two courses because we 243 00:09:29,040 --> 00:09:33,920 couldn't do eight but we also didn't 244 00:09:31,279 --> 00:09:34,640 want to do one uh because that that is 245 00:09:33,920 --> 00:09:38,720 two 246 00:09:34,640 --> 00:09:41,519 um susceptible to uh accidental learning 247 00:09:38,720 --> 00:09:44,080 right if it so happens that this course 248 00:09:41,519 --> 00:09:46,000 you know had this atmosphere or that 249 00:09:44,080 --> 00:09:47,839 instructor etc we might draw the wrong 250 00:09:46,000 --> 00:09:51,120 conclusion if we have two courses that's 251 00:09:47,839 --> 00:09:52,720 100 more data um and is is infinitely 252 00:09:51,120 --> 00:09:54,800 better than uh 253 00:09:52,720 --> 00:09:57,760 than just one course to learn from while 254 00:09:54,800 --> 00:09:59,680 still being a modest pilot level 255 00:09:57,760 --> 00:10:01,120 investment we are a very small team with 256 00:09:59,680 --> 00:10:03,680 a small budget 257 00:10:01,120 --> 00:10:06,880 the topics for these courses 258 00:10:03,680 --> 00:10:08,720 we picked based on um 259 00:10:06,880 --> 00:10:11,200 findings in the movement strategy about 260 00:10:08,720 --> 00:10:12,880 priorities and also about 261 00:10:11,200 --> 00:10:15,360 um 262 00:10:12,880 --> 00:10:19,360 from a survey we did before the last 263 00:10:15,360 --> 00:10:21,839 wikimania learning days wikimedia 2019 264 00:10:19,360 --> 00:10:23,279 where the topic of partnership building 265 00:10:21,839 --> 00:10:25,360 came up as something that many 266 00:10:23,279 --> 00:10:27,040 volunteers wanted to learn 267 00:10:25,360 --> 00:10:29,360 and identifying and addressing 268 00:10:27,040 --> 00:10:31,120 harassment arose from the movement 269 00:10:29,360 --> 00:10:34,320 strategy of course so these were the 270 00:10:31,120 --> 00:10:36,320 topics of the two courses we developed 271 00:10:34,320 --> 00:10:37,600 a custom 272 00:10:36,320 --> 00:10:40,800 brand new 273 00:10:37,600 --> 00:10:42,959 curricula for these courses in english 274 00:10:40,800 --> 00:10:45,440 and we taught these courses for eight 275 00:10:42,959 --> 00:10:49,279 weeks one lesson per week one live 276 00:10:45,440 --> 00:10:51,120 two-hour lesson per week and every week 277 00:10:49,279 --> 00:10:53,519 also had assignments 278 00:10:51,120 --> 00:10:56,480 written assignments so the learners had 279 00:10:53,519 --> 00:10:58,560 to submit assignments after each 280 00:10:56,480 --> 00:11:01,600 lesson and the assignments were graded 281 00:10:58,560 --> 00:11:02,560 and given feedback now 282 00:11:01,600 --> 00:11:04,560 uh 283 00:11:02,560 --> 00:11:06,399 english was not the first language for 284 00:11:04,560 --> 00:11:08,160 most of the learners most of the people 285 00:11:06,399 --> 00:11:10,000 who signed up for the course it was of 286 00:11:08,160 --> 00:11:11,040 course open sign up a bunch of people 287 00:11:10,000 --> 00:11:12,000 applied 288 00:11:11,040 --> 00:11:15,040 um 289 00:11:12,000 --> 00:11:16,480 and we know that it was not everybody's 290 00:11:15,040 --> 00:11:17,680 first language it's not my first 291 00:11:16,480 --> 00:11:20,320 language either 292 00:11:17,680 --> 00:11:22,160 this was a known limitation of the pilot 293 00:11:20,320 --> 00:11:24,800 we wanted to pilot in english as we 294 00:11:22,160 --> 00:11:27,440 often do at the foundation for 295 00:11:24,800 --> 00:11:30,000 maximal access not universal access but 296 00:11:27,440 --> 00:11:32,320 maximal access and for ease of 297 00:11:30,000 --> 00:11:34,240 communication within the foundation but 298 00:11:32,320 --> 00:11:35,279 certainly we understand that this only 299 00:11:34,240 --> 00:11:39,279 pilots 300 00:11:35,279 --> 00:11:41,360 the english language aspect of the ideal 301 00:11:39,279 --> 00:11:43,760 the assignments were also in english so 302 00:11:41,360 --> 00:11:46,320 already this was exclusionary in the 303 00:11:43,760 --> 00:11:48,480 sense that uh people who took the could 304 00:11:46,320 --> 00:11:50,399 only take the course if they could not 305 00:11:48,480 --> 00:11:53,120 only receive knowledge in english but 306 00:11:50,399 --> 00:11:54,560 also write reasonably well in english so 307 00:11:53,120 --> 00:11:57,279 that they can submit 308 00:11:54,560 --> 00:11:59,600 written assignments 309 00:11:57,279 --> 00:12:00,560 uh some design considerations we had in 310 00:11:59,600 --> 00:12:03,279 mind 311 00:12:00,560 --> 00:12:06,160 uh we decided we wanted the courses to 312 00:12:03,279 --> 00:12:09,360 teach some principles but then to have 313 00:12:06,160 --> 00:12:12,160 the learners apply those principles in 314 00:12:09,360 --> 00:12:13,279 real life tasks and then get written 315 00:12:12,160 --> 00:12:15,920 feedback 316 00:12:13,279 --> 00:12:18,560 on these tasks so not just deliver some 317 00:12:15,920 --> 00:12:19,920 teaching and hope for the best but 318 00:12:18,560 --> 00:12:21,839 really see 319 00:12:19,920 --> 00:12:23,519 that teaching put in practice 320 00:12:21,839 --> 00:12:26,399 immediately so that the week a week 321 00:12:23,519 --> 00:12:28,320 after you can already discuss 322 00:12:26,399 --> 00:12:30,480 feedback on those assignments and 323 00:12:28,320 --> 00:12:32,160 incorporate that feedback into the next 324 00:12:30,480 --> 00:12:35,360 lesson 325 00:12:32,160 --> 00:12:38,000 the grades were personal and private 326 00:12:35,360 --> 00:12:39,920 only each learner received their own 327 00:12:38,000 --> 00:12:41,839 feedback their own grade it was just 328 00:12:39,920 --> 00:12:43,600 between them and the instructor nobody 329 00:12:41,839 --> 00:12:45,200 else could see the grades 330 00:12:43,600 --> 00:12:48,000 because the point is to have an 331 00:12:45,200 --> 00:12:50,000 assessment of how well you are doing in 332 00:12:48,000 --> 00:12:51,600 acquiring the principles and then 333 00:12:50,000 --> 00:12:53,440 applying them 334 00:12:51,600 --> 00:12:54,880 there was no reason to share the grades 335 00:12:53,440 --> 00:12:56,959 with anyone else they weren't shared 336 00:12:54,880 --> 00:12:58,880 they will will not be shared 337 00:12:56,959 --> 00:13:01,200 the lessons themselves were recorded the 338 00:12:58,880 --> 00:13:03,440 video calls of course they were entirely 339 00:13:01,200 --> 00:13:06,240 online the video calls of the lessons 340 00:13:03,440 --> 00:13:10,240 were recorded and made available inside 341 00:13:06,240 --> 00:13:12,399 the platform only for the learners 342 00:13:10,240 --> 00:13:14,000 so that they could refer back to them 343 00:13:12,399 --> 00:13:16,560 when they're doing the assignments or if 344 00:13:14,000 --> 00:13:19,440 they just want to be reminded they are 345 00:13:16,560 --> 00:13:22,560 only accessible on the platform 346 00:13:19,440 --> 00:13:24,320 they will be made available on commons 347 00:13:22,560 --> 00:13:26,399 and for technical reasons that are a 348 00:13:24,320 --> 00:13:28,320 little too boring to get into they're 349 00:13:26,399 --> 00:13:30,880 not yet available on commons but they 350 00:13:28,320 --> 00:13:32,800 will be available on commons um just 351 00:13:30,880 --> 00:13:34,560 very briefly one of the reasons it's 352 00:13:32,800 --> 00:13:37,360 taking a little time is that in the 353 00:13:34,560 --> 00:13:39,440 lessons we used a lot of personal 354 00:13:37,360 --> 00:13:42,079 examples the learners were sharing 355 00:13:39,440 --> 00:13:44,639 examples from their own uh groups 356 00:13:42,079 --> 00:13:47,199 communities affiliates and 357 00:13:44,639 --> 00:13:48,880 we wanted it to be a safe space to share 358 00:13:47,199 --> 00:13:51,519 these things but of course not 359 00:13:48,880 --> 00:13:54,160 everybody's ready to have those stories 360 00:13:51,519 --> 00:13:56,639 uh be out there on commons forever so we 361 00:13:54,160 --> 00:13:59,199 need to edit the videos to remove some 362 00:13:56,639 --> 00:14:01,120 of those uh all of those uh shared 363 00:13:59,199 --> 00:14:03,680 stories and replace them 364 00:14:01,120 --> 00:14:05,120 with slides with where the instructors 365 00:14:03,680 --> 00:14:07,040 are basically 366 00:14:05,120 --> 00:14:09,360 drawing from those stories the 367 00:14:07,040 --> 00:14:11,920 illustrated principles right so that we 368 00:14:09,360 --> 00:14:14,480 do get what was discussed without any of 369 00:14:11,920 --> 00:14:16,399 the particulars that identify 370 00:14:14,480 --> 00:14:18,880 particular people or communities or 371 00:14:16,399 --> 00:14:20,880 prospective partners in the partnership 372 00:14:18,880 --> 00:14:23,920 course so that's why it's taking uh some 373 00:14:20,880 --> 00:14:26,399 time but all of these videos with some 374 00:14:23,920 --> 00:14:28,560 editing for privacy will be uploaded to 375 00:14:26,399 --> 00:14:30,240 commons will be available we were hoping 376 00:14:28,560 --> 00:14:32,720 it would be ready by wikimania but it 377 00:14:30,240 --> 00:14:34,800 isn't uh but it all will be 378 00:14:32,720 --> 00:14:36,800 uploaded so that eventually people who 379 00:14:34,800 --> 00:14:37,680 did not attend the courses will still be 380 00:14:36,800 --> 00:14:39,040 able 381 00:14:37,680 --> 00:14:42,079 to um 382 00:14:39,040 --> 00:14:44,480 benefit from the material 383 00:14:42,079 --> 00:14:46,560 uh the assignments that we gave were 384 00:14:44,480 --> 00:14:49,360 designed so that they wouldn't just 385 00:14:46,560 --> 00:14:51,680 individually practice specific skills 386 00:14:49,360 --> 00:14:54,800 but that so that they would add up 387 00:14:51,680 --> 00:14:57,040 to to a sort of toolkit for the learners 388 00:14:54,800 --> 00:14:58,399 uh or or scaffolding that will allow 389 00:14:57,040 --> 00:14:59,920 them to build 390 00:14:58,399 --> 00:15:02,560 more and more 391 00:14:59,920 --> 00:15:03,920 sophisticated projects in each of the 392 00:15:02,560 --> 00:15:06,639 two topics 393 00:15:03,920 --> 00:15:10,000 and the platform had easy integration 394 00:15:06,639 --> 00:15:12,720 with their existing wikimedia identity 395 00:15:10,000 --> 00:15:13,839 using the oauth technology that's the 396 00:15:12,720 --> 00:15:15,680 you know the 397 00:15:13,839 --> 00:15:17,440 prompt that you get in certain tools 398 00:15:15,680 --> 00:15:19,279 that say you know please authorize this 399 00:15:17,440 --> 00:15:21,440 tool so it can make edits on your behalf 400 00:15:19,279 --> 00:15:23,279 so in this case no edits on your behalf 401 00:15:21,440 --> 00:15:25,279 but you didn't have to remember a login 402 00:15:23,279 --> 00:15:28,560 and password you just logged into the 403 00:15:25,279 --> 00:15:30,000 learning platform with your wikimedia 404 00:15:28,560 --> 00:15:31,920 identity 405 00:15:30,000 --> 00:15:34,240 okay 406 00:15:31,920 --> 00:15:36,800 now some of you may be wondering why 407 00:15:34,240 --> 00:15:40,079 didn't we use wikiversity don't we have 408 00:15:36,800 --> 00:15:41,759 a our own uh learning platform uh the 409 00:15:40,079 --> 00:15:44,800 answer is we don't 410 00:15:41,759 --> 00:15:47,040 we don't have a learning platform 411 00:15:44,800 --> 00:15:48,639 uh wikiversity is not actually a good 412 00:15:47,040 --> 00:15:51,519 fit for our purpose 413 00:15:48,639 --> 00:15:53,920 at best wikiversity is a collaborative 414 00:15:51,519 --> 00:15:56,240 environment a wiki for developing 415 00:15:53,920 --> 00:15:59,040 curricula for developing learning 416 00:15:56,240 --> 00:16:01,360 materials but it's a very poor learning 417 00:15:59,040 --> 00:16:02,959 environment it's not really designed for 418 00:16:01,360 --> 00:16:04,880 learners 419 00:16:02,959 --> 00:16:06,800 and it doesn't have some basic features 420 00:16:04,880 --> 00:16:08,720 that a modern lms and modern learning 421 00:16:06,800 --> 00:16:11,120 management system does have 422 00:16:08,720 --> 00:16:12,720 like the concept of being enrolled in a 423 00:16:11,120 --> 00:16:15,360 course of being part of a course the 424 00:16:12,720 --> 00:16:16,800 concept of a cohort like a group that is 425 00:16:15,360 --> 00:16:18,560 part of the course that you may want to 426 00:16:16,800 --> 00:16:20,800 run more than one time but you want to 427 00:16:18,560 --> 00:16:23,199 somehow keep apart the groups that took 428 00:16:20,800 --> 00:16:24,880 the course in different years 429 00:16:23,199 --> 00:16:26,560 it doesn't have any mechanism for 430 00:16:24,880 --> 00:16:28,240 submitting assignments reviewing 431 00:16:26,560 --> 00:16:30,399 assignments grading assignments 432 00:16:28,240 --> 00:16:32,800 privately you wouldn't want everyone to 433 00:16:30,399 --> 00:16:35,360 see your assignments your mistakes 434 00:16:32,800 --> 00:16:37,680 or at least most people won't 435 00:16:35,360 --> 00:16:39,759 it doesn't have any concept of inboxes 436 00:16:37,680 --> 00:16:43,040 or threaded discussion which people do 437 00:16:39,759 --> 00:16:45,440 expect these days on internet platforms 438 00:16:43,040 --> 00:16:47,680 uh it does have talk pages of course 439 00:16:45,440 --> 00:16:48,480 and it doesn't have a smooth integration 440 00:16:47,680 --> 00:16:51,360 with 441 00:16:48,480 --> 00:16:52,880 video calls which was a major feature of 442 00:16:51,360 --> 00:16:54,639 the learning platform that we had in 443 00:16:52,880 --> 00:16:58,079 this case we were using the free 444 00:16:54,639 --> 00:17:00,320 software big blue button video calls and 445 00:16:58,079 --> 00:17:02,480 a number of other features like plugins 446 00:17:00,320 --> 00:17:05,760 to enable quizzes and other 447 00:17:02,480 --> 00:17:08,160 functions so that's why not wikiversity 448 00:17:05,760 --> 00:17:11,120 and another question you may ask is okay 449 00:17:08,160 --> 00:17:13,439 why not build such features into 450 00:17:11,120 --> 00:17:15,360 wikiversity so that it becomes a 451 00:17:13,439 --> 00:17:18,400 learning environment 452 00:17:15,360 --> 00:17:20,640 well uh we could theoretically 453 00:17:18,400 --> 00:17:23,039 but that uh first of all that is way 454 00:17:20,640 --> 00:17:25,600 beyond our power to decide as the small 455 00:17:23,039 --> 00:17:28,000 community development team we cannot 456 00:17:25,600 --> 00:17:31,520 allocate the budget to do this 457 00:17:28,000 --> 00:17:33,200 um and secondly um because these other 458 00:17:31,520 --> 00:17:34,960 free software learning management 459 00:17:33,200 --> 00:17:37,919 systems do exist 460 00:17:34,960 --> 00:17:40,400 it seems like a not a good investment to 461 00:17:37,919 --> 00:17:42,720 start building wikiversity from an 462 00:17:40,400 --> 00:17:44,799 inferior starting position 463 00:17:42,720 --> 00:17:46,480 to catch up with these systems rather 464 00:17:44,799 --> 00:17:49,280 than just use them 465 00:17:46,480 --> 00:17:50,960 for what they're already very good at 466 00:17:49,280 --> 00:17:53,440 so that is why we did not pick 467 00:17:50,960 --> 00:17:56,000 wikiversity we did however pick a free 468 00:17:53,440 --> 00:17:57,360 software uh solution 469 00:17:56,000 --> 00:18:00,480 all right 470 00:17:57,360 --> 00:18:02,559 so zooming in uh i'll give you a quick 471 00:18:00,480 --> 00:18:05,039 overview of these two courses that we 472 00:18:02,559 --> 00:18:07,919 taught and what we learned from them and 473 00:18:05,039 --> 00:18:10,400 then i would like to encourage you to 474 00:18:07,919 --> 00:18:12,240 share some of your thoughts with us 475 00:18:10,400 --> 00:18:14,480 in a discussion 476 00:18:12,240 --> 00:18:16,559 so the first course uh is the course i 477 00:18:14,480 --> 00:18:18,799 taught partnership building uh i 478 00:18:16,559 --> 00:18:19,679 developed the material and i taught the 479 00:18:18,799 --> 00:18:22,080 live 480 00:18:19,679 --> 00:18:24,160 lessons and the goal of that course was 481 00:18:22,080 --> 00:18:26,000 to be an introduction to partnership 482 00:18:24,160 --> 00:18:28,640 building meaning it was teaching the 483 00:18:26,000 --> 00:18:31,600 basics from the ground up assuming you 484 00:18:28,640 --> 00:18:35,520 know nothing about partnership building 485 00:18:31,600 --> 00:18:37,520 but targeting experienced wikimedians 486 00:18:35,520 --> 00:18:40,880 right experienced wikipedians who are 487 00:18:37,520 --> 00:18:43,120 inexperienced at partnership building 488 00:18:40,880 --> 00:18:45,520 that was the uh the goal 489 00:18:43,120 --> 00:18:47,200 and um 490 00:18:45,520 --> 00:18:49,600 so that we wouldn't have to explain 491 00:18:47,200 --> 00:18:52,320 wikimedia concepts but we will explain 492 00:18:49,600 --> 00:18:54,240 everything to do with partners how to 493 00:18:52,320 --> 00:18:57,200 negotiate partnerships how to design 494 00:18:54,240 --> 00:18:59,600 partnerships etc there was an emphasis 495 00:18:57,200 --> 00:19:01,200 on practical and wikimedia specific 496 00:18:59,600 --> 00:19:03,280 examples so even though the the 497 00:19:01,200 --> 00:19:05,760 knowledge about how to choose a partner 498 00:19:03,280 --> 00:19:07,919 how to negotiate a partner is really not 499 00:19:05,760 --> 00:19:09,360 rocket science and is fairly well 500 00:19:07,919 --> 00:19:12,080 understood 501 00:19:09,360 --> 00:19:13,280 stuff from the business and non-profit 502 00:19:12,080 --> 00:19:15,520 worlds 503 00:19:13,280 --> 00:19:18,160 we did try to keep it with 504 00:19:15,520 --> 00:19:20,240 concrete with examples from wikimedia 505 00:19:18,160 --> 00:19:22,320 life the kinds of partnerships that we 506 00:19:20,240 --> 00:19:24,320 comedians tend to have the kinds of 507 00:19:22,320 --> 00:19:25,440 partnerships that people want to have 508 00:19:24,320 --> 00:19:27,520 with us 509 00:19:25,440 --> 00:19:29,919 uh so that these principles wouldn't 510 00:19:27,520 --> 00:19:32,480 remain abstract but the assignments kept 511 00:19:29,919 --> 00:19:34,880 bringing it back down to how are you in 512 00:19:32,480 --> 00:19:35,760 your community in your affiliate going 513 00:19:34,880 --> 00:19:36,799 to 514 00:19:35,760 --> 00:19:38,559 apply 515 00:19:36,799 --> 00:19:41,280 this 516 00:19:38,559 --> 00:19:41,280 this practice 517 00:19:42,000 --> 00:19:45,360 all right 518 00:19:43,440 --> 00:19:46,799 just to give you a quick outline you 519 00:19:45,360 --> 00:19:48,400 don't have to read this whole thing but 520 00:19:46,799 --> 00:19:50,000 it's available here in the slides if you 521 00:19:48,400 --> 00:19:52,000 want to look at it later 522 00:19:50,000 --> 00:19:53,600 this is the outline of the course again 523 00:19:52,000 --> 00:19:56,240 it was eight weeks 524 00:19:53,600 --> 00:20:00,000 so we started with uh several weeks 525 00:19:56,240 --> 00:20:02,159 spent on the preparation to partner 526 00:20:00,000 --> 00:20:04,000 and we start without even thinking about 527 00:20:02,159 --> 00:20:07,039 the partner we start by thinking about 528 00:20:04,000 --> 00:20:09,520 ourselves how to know what we are what 529 00:20:07,039 --> 00:20:10,880 we do and how to present what we are 530 00:20:09,520 --> 00:20:12,960 what we do 531 00:20:10,880 --> 00:20:15,039 using effective mission statements and 532 00:20:12,960 --> 00:20:17,200 effective ways of presenting ourselves 533 00:20:15,039 --> 00:20:20,000 and we practice that as well 534 00:20:17,200 --> 00:20:22,640 next we moved to how to survey the 535 00:20:20,000 --> 00:20:25,440 ecosystem the landscape around us and 536 00:20:22,640 --> 00:20:27,840 map the various stakeholders and from 537 00:20:25,440 --> 00:20:29,039 among them the potential partners we 538 00:20:27,840 --> 00:20:32,400 might have 539 00:20:29,039 --> 00:20:34,720 how to study our prospective partner 540 00:20:32,400 --> 00:20:37,520 via their public website their social 541 00:20:34,720 --> 00:20:40,080 media presence their press releases uh a 542 00:20:37,520 --> 00:20:42,720 very intensive and useful um 543 00:20:40,080 --> 00:20:45,600 practice even before making any contact 544 00:20:42,720 --> 00:20:47,600 with them just observing them from afar 545 00:20:45,600 --> 00:20:50,400 from their public materials 546 00:20:47,600 --> 00:20:52,880 then we started working on our actual 547 00:20:50,400 --> 00:20:55,039 uh materials for the partnership 548 00:20:52,880 --> 00:20:57,600 beginning with our theory of change what 549 00:20:55,039 --> 00:20:59,520 we are expecting would happen as a 550 00:20:57,600 --> 00:21:02,880 result of this partnership and 551 00:20:59,520 --> 00:21:05,760 expressing it in a partnership pitch 552 00:21:02,880 --> 00:21:07,600 to it to to express the value 553 00:21:05,760 --> 00:21:09,440 of the partnership 554 00:21:07,600 --> 00:21:10,799 we moved on to how to 555 00:21:09,440 --> 00:21:11,520 d how to 556 00:21:10,799 --> 00:21:13,760 do 557 00:21:11,520 --> 00:21:16,640 uh partnership meetings negotiation 558 00:21:13,760 --> 00:21:18,720 meetings with partners how to reach an 559 00:21:16,640 --> 00:21:21,440 agreement how to say no 560 00:21:18,720 --> 00:21:23,679 and when to say no and how to support 561 00:21:21,440 --> 00:21:25,919 our presentation our pitch with an 562 00:21:23,679 --> 00:21:27,919 evidence toolkit 563 00:21:25,919 --> 00:21:30,320 then we proceeded to talk about what to 564 00:21:27,919 --> 00:21:32,080 do about once the partnership is running 565 00:21:30,320 --> 00:21:34,320 how do we involve the community how do 566 00:21:32,080 --> 00:21:36,880 we inform the community 567 00:21:34,320 --> 00:21:38,559 how do we keep a shared sense of reality 568 00:21:36,880 --> 00:21:40,480 with our partner 569 00:21:38,559 --> 00:21:43,440 how to evaluate the partnership how to 570 00:21:40,480 --> 00:21:45,120 refine it how to end it uh when it needs 571 00:21:43,440 --> 00:21:46,960 to end 572 00:21:45,120 --> 00:21:48,880 and then we moved on to some 573 00:21:46,960 --> 00:21:50,559 troubleshooting tips how to recognize 574 00:21:48,880 --> 00:21:53,039 and deal with all kinds of things that 575 00:21:50,559 --> 00:21:55,360 can go wrong how to prepare 576 00:21:53,039 --> 00:21:57,440 mitigations for the common or 577 00:21:55,360 --> 00:21:59,600 foreseeable problems 578 00:21:57,440 --> 00:22:01,919 and the final project 579 00:21:59,600 --> 00:22:04,799 was putting it all together all these 580 00:22:01,919 --> 00:22:06,559 various skills into a 20-minute 581 00:22:04,799 --> 00:22:10,400 presentation of 582 00:22:06,559 --> 00:22:12,240 your partnership with um 583 00:22:10,400 --> 00:22:13,600 the audience 584 00:22:12,240 --> 00:22:15,280 of your peers 585 00:22:13,600 --> 00:22:17,440 giving you feedback 586 00:22:15,280 --> 00:22:19,679 so again the assignments were very 587 00:22:17,440 --> 00:22:20,720 focused on practicing these skills each 588 00:22:19,679 --> 00:22:22,720 week 589 00:22:20,720 --> 00:22:25,760 and most of the assignments starting 590 00:22:22,720 --> 00:22:26,400 from the second assignment were focused 591 00:22:25,760 --> 00:22:27,919 on 592 00:22:26,400 --> 00:22:31,039 a specific 593 00:22:27,919 --> 00:22:32,559 actual potential partner of your group 594 00:22:31,039 --> 00:22:34,799 so each student 595 00:22:32,559 --> 00:22:36,880 had picked one partner that they would 596 00:22:34,799 --> 00:22:39,039 like to partner with and all the 597 00:22:36,880 --> 00:22:40,880 assignments were geared were aimed 598 00:22:39,039 --> 00:22:42,880 towards that partner so that at the end 599 00:22:40,880 --> 00:22:45,919 of the course they actually came out 600 00:22:42,880 --> 00:22:48,720 with a toolkit designed to create a 601 00:22:45,919 --> 00:22:51,039 partnership with that partner each 602 00:22:48,720 --> 00:22:52,880 assignment received detailed feedback 603 00:22:51,039 --> 00:22:54,559 and if the feedback included a lot of 604 00:22:52,880 --> 00:22:57,440 things to improve the learners were 605 00:22:54,559 --> 00:22:59,120 encouraged to resubmit with improvements 606 00:22:57,440 --> 00:23:00,960 and it was checked again and given 607 00:22:59,120 --> 00:23:03,039 feedback again 608 00:23:00,960 --> 00:23:05,679 the final project as i mentioned was a 609 00:23:03,039 --> 00:23:08,400 20-minute partnership pitch in small 610 00:23:05,679 --> 00:23:10,799 groups where we the group that was 611 00:23:08,400 --> 00:23:13,039 listening were role-playing the role of 612 00:23:10,799 --> 00:23:14,799 the prospective partner and giving 613 00:23:13,039 --> 00:23:16,640 feedback as though we were the 614 00:23:14,799 --> 00:23:18,799 prospective partner asking questions 615 00:23:16,640 --> 00:23:21,600 about wikipedia that sort of thing 616 00:23:18,799 --> 00:23:24,640 and then also giving feedback 617 00:23:21,600 --> 00:23:26,720 as peers and as the instructor 618 00:23:24,640 --> 00:23:28,240 and that really put everything together 619 00:23:26,720 --> 00:23:30,799 everything we've learned how to 620 00:23:28,240 --> 00:23:33,760 self-present how to do your research how 621 00:23:30,799 --> 00:23:35,120 to present the value of the partnership 622 00:23:33,760 --> 00:23:37,039 etc 623 00:23:35,120 --> 00:23:40,080 so what did we learn from having run 624 00:23:37,039 --> 00:23:42,240 these these courses this course 625 00:23:40,080 --> 00:23:45,360 39 people signed up 626 00:23:42,240 --> 00:23:47,120 23 of them graduated with passing grades 627 00:23:45,360 --> 00:23:49,360 meaning completed all the course 628 00:23:47,120 --> 00:23:52,320 assignments 629 00:23:49,360 --> 00:23:53,679 the people who didn't the the um 16 630 00:23:52,320 --> 00:23:55,679 people who did not 631 00:23:53,679 --> 00:23:57,919 about half of them had to have to stop 632 00:23:55,679 --> 00:23:59,840 because of personal circumstances and 633 00:23:57,919 --> 00:24:01,520 the other half just uh didn't have 634 00:23:59,840 --> 00:24:03,279 enough interest to really do the 635 00:24:01,520 --> 00:24:05,360 assignments and so they're not 636 00:24:03,279 --> 00:24:07,520 considered to have completed the course 637 00:24:05,360 --> 00:24:09,840 but they attended some of the sessions 638 00:24:07,520 --> 00:24:10,880 uh i've included here some feedback from 639 00:24:09,840 --> 00:24:13,200 people 640 00:24:10,880 --> 00:24:14,880 uh who liked the practical examples it 641 00:24:13,200 --> 00:24:17,039 made my week better and i liked the 642 00:24:14,880 --> 00:24:20,320 activities uh the presenter did a great 643 00:24:17,039 --> 00:24:22,880 job etc so people were pleased with the 644 00:24:20,320 --> 00:24:26,000 structured instruction and with the 645 00:24:22,880 --> 00:24:27,919 relevance of the assignments 646 00:24:26,000 --> 00:24:30,480 um these are some numbers you can look 647 00:24:27,919 --> 00:24:32,640 at them later but uh they do show a very 648 00:24:30,480 --> 00:24:35,200 positive reception 649 00:24:32,640 --> 00:24:37,200 and uh opinion of the usefulness of the 650 00:24:35,200 --> 00:24:40,400 course and how helpful it was 651 00:24:37,200 --> 00:24:42,400 and um you can see that 100 652 00:24:40,400 --> 00:24:45,919 are likely to recommend this course to 653 00:24:42,400 --> 00:24:48,240 other wikimedians and 94 percent uh 654 00:24:45,919 --> 00:24:49,919 would be interested in another course so 655 00:24:48,240 --> 00:24:52,080 these are very encouraging numbers for 656 00:24:49,919 --> 00:24:54,480 us they validate our theory that this 657 00:24:52,080 --> 00:24:57,760 was needed that this was useful 658 00:24:54,480 --> 00:24:59,760 so we're certainly happy uh to see that 659 00:24:57,760 --> 00:25:02,799 i wanted to share beyond the numbers i 660 00:24:59,760 --> 00:25:05,279 wanted to share some stories with you 661 00:25:02,799 --> 00:25:06,320 that we got as as 662 00:25:05,279 --> 00:25:08,400 feedback 663 00:25:06,320 --> 00:25:11,039 after the final survey 664 00:25:08,400 --> 00:25:13,440 one person wrote 665 00:25:11,039 --> 00:25:15,200 we will have events like i planned but i 666 00:25:13,440 --> 00:25:17,919 realized going through the course that 667 00:25:15,200 --> 00:25:19,520 as a group we are not ready for a proper 668 00:25:17,919 --> 00:25:22,080 partnership with the big government 669 00:25:19,520 --> 00:25:24,159 agency yet so this wikipedian was 670 00:25:22,080 --> 00:25:26,080 planning a partnership with the 671 00:25:24,159 --> 00:25:27,279 government and realized they're actually 672 00:25:26,080 --> 00:25:29,039 not ready 673 00:25:27,279 --> 00:25:31,360 as editors we don't know each other very 674 00:25:29,039 --> 00:25:33,279 well so that presents a level of risk 675 00:25:31,360 --> 00:25:35,360 i'm not comfortable with that was such a 676 00:25:33,279 --> 00:25:38,320 valuable thing to realize 677 00:25:35,360 --> 00:25:40,640 um so we we have however uh wikified a 678 00:25:38,320 --> 00:25:43,120 festival and had a quick elevator pitch 679 00:25:40,640 --> 00:25:44,880 with the director of the festival so i'm 680 00:25:43,120 --> 00:25:46,480 happily using the knowledge i have 681 00:25:44,880 --> 00:25:47,840 gained from the training 682 00:25:46,480 --> 00:25:50,080 so i'm deliberately sharing this 683 00:25:47,840 --> 00:25:52,159 testimonial of a partnership that didn't 684 00:25:50,080 --> 00:25:54,240 happen 685 00:25:52,159 --> 00:25:56,080 because of the skills during the course 686 00:25:54,240 --> 00:25:58,559 this wikipedian realize they shouldn't 687 00:25:56,080 --> 00:26:00,880 actually attempt the partnership they 688 00:25:58,559 --> 00:26:02,240 should actually prepare better 689 00:26:00,880 --> 00:26:04,159 but here's something they can do in the 690 00:26:02,240 --> 00:26:06,480 meantime 691 00:26:04,159 --> 00:26:08,080 another example from another country 692 00:26:06,480 --> 00:26:10,480 i had a meeting with the director of the 693 00:26:08,080 --> 00:26:12,960 national park so and so and we have made 694 00:26:10,480 --> 00:26:14,559 a verbal partnership agreement 695 00:26:12,960 --> 00:26:16,720 at the meeting which lasted two and a 696 00:26:14,559 --> 00:26:18,799 half hours we talked about education and 697 00:26:16,720 --> 00:26:20,720 research and volunteering etc people 698 00:26:18,799 --> 00:26:23,360 received me very well just because i 699 00:26:20,720 --> 00:26:26,640 come as a wikimedia educator and they 700 00:26:23,360 --> 00:26:28,720 liked my idea more than i expected 701 00:26:26,640 --> 00:26:30,880 the course for me means confidence 702 00:26:28,720 --> 00:26:32,559 security and support in everything i do 703 00:26:30,880 --> 00:26:35,200 for wikimedia 704 00:26:32,559 --> 00:26:37,679 another example of how people got 705 00:26:35,200 --> 00:26:40,559 confidence to approach people like the 706 00:26:37,679 --> 00:26:43,120 director of a national park um and give 707 00:26:40,559 --> 00:26:46,400 a good partnership pitch that ended in a 708 00:26:43,120 --> 00:26:47,840 partnership agreement another example 709 00:26:46,400 --> 00:26:49,520 this one is about 710 00:26:47,840 --> 00:26:51,919 understanding the value of mission 711 00:26:49,520 --> 00:26:53,600 statements we actually had a mission 712 00:26:51,919 --> 00:26:55,919 statement before this particular 713 00:26:53,600 --> 00:26:58,880 affiliate had a mission statement but it 714 00:26:55,919 --> 00:27:00,640 was focused on the generation of content 715 00:26:58,880 --> 00:27:02,960 thanks to this course i realized that 716 00:27:00,640 --> 00:27:04,960 our mission could be improved i worked 717 00:27:02,960 --> 00:27:06,799 with my user group and we came up with a 718 00:27:04,960 --> 00:27:09,440 new definition we're now defining our 719 00:27:06,799 --> 00:27:12,000 mission statement to focus on people and 720 00:27:09,440 --> 00:27:13,760 their ability to develop new skills 721 00:27:12,000 --> 00:27:15,440 rather than content 722 00:27:13,760 --> 00:27:17,840 we want to focus on people being able to 723 00:27:15,440 --> 00:27:20,880 learn the wiki way etc so this is an 724 00:27:17,840 --> 00:27:22,640 example of a shift in people who already 725 00:27:20,880 --> 00:27:24,880 had a mission statement and realized 726 00:27:22,640 --> 00:27:26,559 that it wasn't actually expressing who 727 00:27:24,880 --> 00:27:27,760 they wanted to be 728 00:27:26,559 --> 00:27:30,640 and changed it 729 00:27:27,760 --> 00:27:33,520 and a final uh quote would you mind if i 730 00:27:30,640 --> 00:27:35,120 did a mini course with your material for 731 00:27:33,520 --> 00:27:36,559 my language wikipedians who are 732 00:27:35,120 --> 00:27:38,640 interested in learning some partnership 733 00:27:36,559 --> 00:27:40,799 skills not a full course just a sort of 734 00:27:38,640 --> 00:27:43,200 summary in my language 735 00:27:40,799 --> 00:27:45,360 which warms my heart very much because 736 00:27:43,200 --> 00:27:47,039 that's the ultimate 737 00:27:45,360 --> 00:27:48,799 complement to the materials right 738 00:27:47,039 --> 00:27:51,200 they're good enough that someone wants 739 00:27:48,799 --> 00:27:53,360 to take the time to translate them and 740 00:27:51,200 --> 00:27:54,799 share them further uh with their own 741 00:27:53,360 --> 00:27:56,880 community 742 00:27:54,799 --> 00:27:59,039 so these make us feel that the course 743 00:27:56,880 --> 00:28:01,440 was useful and well received 744 00:27:59,039 --> 00:28:03,360 a few more words about the other course 745 00:28:01,440 --> 00:28:05,760 again this was supposed to be presented 746 00:28:03,360 --> 00:28:07,440 by simona i'll do my best even though i 747 00:28:05,760 --> 00:28:09,679 wasn't present 748 00:28:07,440 --> 00:28:13,679 at this course so this one is about 749 00:28:09,679 --> 00:28:15,760 identifying and addressing harassment 750 00:28:13,679 --> 00:28:17,760 the goal here was very different it was 751 00:28:15,760 --> 00:28:21,360 to introduce principles of harm 752 00:28:17,760 --> 00:28:23,440 reduction and empathy to administrators 753 00:28:21,360 --> 00:28:25,120 who are dealing with cases of harassment 754 00:28:23,440 --> 00:28:27,760 so the audience of this course was 755 00:28:25,120 --> 00:28:29,840 different here we targeted 756 00:28:27,760 --> 00:28:31,520 people with administrator privileges 757 00:28:29,840 --> 00:28:33,760 people who are cis ops right on their 758 00:28:31,520 --> 00:28:37,200 local wikis and who have to deal with 759 00:28:33,760 --> 00:28:39,520 conflict and harassment on the wikis 760 00:28:37,200 --> 00:28:40,799 this course was 761 00:28:39,520 --> 00:28:43,039 focused on 762 00:28:40,799 --> 00:28:45,760 learning to recognize the different 763 00:28:43,039 --> 00:28:47,360 forms of harassment including some that 764 00:28:45,760 --> 00:28:50,399 don't spring to mind when most of us 765 00:28:47,360 --> 00:28:52,559 think of harassment and learn how other 766 00:28:50,399 --> 00:28:54,799 communities non-wikimedia communities 767 00:28:52,559 --> 00:28:56,640 are dealing with harassment 768 00:28:54,799 --> 00:28:59,039 this one was 769 00:28:56,640 --> 00:29:00,960 more of a lecture and discussion in each 770 00:28:59,039 --> 00:29:02,399 of the classes each of the live sessions 771 00:29:00,960 --> 00:29:04,480 included more discussion than the 772 00:29:02,399 --> 00:29:06,240 partnership building course 773 00:29:04,480 --> 00:29:09,679 uh partly because of the nature of the 774 00:29:06,240 --> 00:29:12,240 material and the outcomes were uh 775 00:29:09,679 --> 00:29:14,720 building up to a strategic plan so each 776 00:29:12,240 --> 00:29:17,039 learner started building assignment by 777 00:29:14,720 --> 00:29:20,320 assignment a strategic plan for 778 00:29:17,039 --> 00:29:24,240 themselves on how to address harassment 779 00:29:20,320 --> 00:29:26,640 in their own wiki in their own language 780 00:29:24,240 --> 00:29:28,559 this is an outline of the course 781 00:29:26,640 --> 00:29:31,440 starting with definitions 782 00:29:28,559 --> 00:29:35,440 and implicit and unconscious bias 783 00:29:31,440 --> 00:29:36,559 um how to um communicate empathetically 784 00:29:35,440 --> 00:29:38,960 or 785 00:29:36,559 --> 00:29:41,600 um to to reduce harm when talking 786 00:29:38,960 --> 00:29:43,919 through the targets of harassment also 787 00:29:41,600 --> 00:29:46,960 how to communicate and give feedback to 788 00:29:43,919 --> 00:29:48,000 the perpetrators of harassment 789 00:29:46,960 --> 00:29:50,000 um 790 00:29:48,000 --> 00:29:52,320 and proceeding to 791 00:29:50,000 --> 00:29:54,720 learn from other communities about how 792 00:29:52,320 --> 00:29:58,000 they deal with harassment and beginning 793 00:29:54,720 --> 00:30:00,000 to work on a plan and specific actions 794 00:29:58,000 --> 00:30:02,159 on how to deal with harassment in your 795 00:30:00,000 --> 00:30:04,159 own community and again participants 796 00:30:02,159 --> 00:30:06,240 presented their action to their peers 797 00:30:04,159 --> 00:30:09,760 the other learners in the group and got 798 00:30:06,240 --> 00:30:12,880 feedback and suggestions 799 00:30:09,760 --> 00:30:14,159 uh the assignments here 800 00:30:12,880 --> 00:30:16,559 were 801 00:30:14,159 --> 00:30:18,000 designed to take no more than an hour 802 00:30:16,559 --> 00:30:19,279 each week 803 00:30:18,000 --> 00:30:20,960 some of the activities or the 804 00:30:19,279 --> 00:30:23,200 assignments were to participate in 805 00:30:20,960 --> 00:30:24,960 discussions on the forum inside the 806 00:30:23,200 --> 00:30:27,520 platform 807 00:30:24,960 --> 00:30:29,919 again these were sometimes including 808 00:30:27,520 --> 00:30:31,760 stories from people's own sort of wiki 809 00:30:29,919 --> 00:30:34,480 life so not appropriate to be shared 810 00:30:31,760 --> 00:30:37,440 publicly uh in order to allow people to 811 00:30:34,480 --> 00:30:40,399 be more candid more open more frank 812 00:30:37,440 --> 00:30:41,360 and so it's only on the platform 813 00:30:40,399 --> 00:30:43,360 and 814 00:30:41,360 --> 00:30:46,799 again each assignment got 815 00:30:43,360 --> 00:30:46,799 detailed feedback 816 00:30:47,039 --> 00:30:52,640 the final plans of course included smart 817 00:30:50,080 --> 00:30:54,320 goals so things should weren't like you 818 00:30:52,640 --> 00:30:56,799 know i will uh 819 00:30:54,320 --> 00:30:58,320 be more active in disputes on my wiki 820 00:30:56,799 --> 00:31:00,880 they were more specific there were more 821 00:30:58,320 --> 00:31:04,159 measurable specific concrete steps that 822 00:31:00,880 --> 00:31:07,760 people adopted in their respective wikis 823 00:31:04,159 --> 00:31:10,000 um to combat and deal with harassment uh 824 00:31:07,760 --> 00:31:11,840 21 volunteers completed the entire 825 00:31:10,000 --> 00:31:14,480 course and all the 826 00:31:11,840 --> 00:31:16,640 sessions and 18 of them submitted the 827 00:31:14,480 --> 00:31:19,039 final project with 828 00:31:16,640 --> 00:31:21,840 action plans they included all kinds of 829 00:31:19,039 --> 00:31:24,240 projects two examples are providing 830 00:31:21,840 --> 00:31:27,440 unconscious bias training to their local 831 00:31:24,240 --> 00:31:29,760 community and another person decided to 832 00:31:27,440 --> 00:31:32,240 create an online 833 00:31:29,760 --> 00:31:36,320 online development tools to address 834 00:31:32,240 --> 00:31:38,799 micro aggressions on their project 835 00:31:36,320 --> 00:31:41,440 uh one participant started sharing a 836 00:31:38,799 --> 00:31:44,159 summary of each session in french a 837 00:31:41,440 --> 00:31:45,919 participant from the french community 838 00:31:44,159 --> 00:31:47,840 and the motivation for this summary was 839 00:31:45,919 --> 00:31:50,880 that other people who were hearing about 840 00:31:47,840 --> 00:31:53,840 the course were interested and uh wanted 841 00:31:50,880 --> 00:31:55,600 to benefit from uh some of the material 842 00:31:53,840 --> 00:31:58,960 in the course again we feel that's a 843 00:31:55,600 --> 00:32:01,120 validation of the value of the course uh 844 00:31:58,960 --> 00:32:02,880 here again you see pretty strong numbers 845 00:32:01,120 --> 00:32:06,320 uh confirming the relevance and 846 00:32:02,880 --> 00:32:06,320 usefulness of the course 847 00:32:07,120 --> 00:32:11,120 i learned many things i believe should 848 00:32:09,039 --> 00:32:13,600 spread to other volunteers who may be 849 00:32:11,120 --> 00:32:15,440 vulnerable or confused about what to do 850 00:32:13,600 --> 00:32:17,600 in cases of harassment 851 00:32:15,440 --> 00:32:20,640 uh wikileaks proved to be an incredibly 852 00:32:17,600 --> 00:32:21,919 useful exercise in perspective taking it 853 00:32:20,640 --> 00:32:24,159 helped me better understand the 854 00:32:21,919 --> 00:32:26,640 limitations of our on wiki systems and 855 00:32:24,159 --> 00:32:29,279 how they can exclude certain viewpoints 856 00:32:26,640 --> 00:32:30,640 from the project this is a critical time 857 00:32:29,279 --> 00:32:32,320 for our projects as they come under 858 00:32:30,640 --> 00:32:34,960 attack from organized campaigns 859 00:32:32,320 --> 00:32:36,480 intending to skew our content which 860 00:32:34,960 --> 00:32:38,559 challenges our claims to a neutral point 861 00:32:36,480 --> 00:32:39,840 of view if harassment is unchecked and 862 00:32:38,559 --> 00:32:42,000 causes contributors to leave the 863 00:32:39,840 --> 00:32:46,159 projects our adherence to founding 864 00:32:42,000 --> 00:32:46,960 principles and five pillars are at risk 865 00:32:46,159 --> 00:32:49,760 so 866 00:32:46,960 --> 00:32:51,919 these were the two courses we have run 867 00:32:49,760 --> 00:32:53,600 and these are more or less the results 868 00:32:51,919 --> 00:32:55,120 there's also a written report coming up 869 00:32:53,600 --> 00:32:57,200 it will be published on meta in a couple 870 00:32:55,120 --> 00:32:59,120 of weeks 871 00:32:57,200 --> 00:33:01,679 and now i'd like to briefly mention what 872 00:32:59,120 --> 00:33:03,760 we're doing right now the present steps 873 00:33:01,679 --> 00:33:06,240 in this pilot year and then we'll 874 00:33:03,760 --> 00:33:09,120 discuss our future plans 875 00:33:06,240 --> 00:33:11,519 so right now we are 876 00:33:09,120 --> 00:33:13,600 planning to settle on a long-term 877 00:33:11,519 --> 00:33:16,080 learning platform with a different 878 00:33:13,600 --> 00:33:18,960 software not the moodle platform that we 879 00:33:16,080 --> 00:33:22,080 piloted with but instead the other free 880 00:33:18,960 --> 00:33:24,159 software platform open edx 881 00:33:22,080 --> 00:33:25,679 which we judged to be a better fit for 882 00:33:24,159 --> 00:33:29,120 our needs 883 00:33:25,679 --> 00:33:31,200 and um the existing two courses will be 884 00:33:29,120 --> 00:33:34,000 modified somewhat so that they're more 885 00:33:31,200 --> 00:33:35,440 uh usable for self-guided learning and 886 00:33:34,000 --> 00:33:38,080 then those courses will be made 887 00:33:35,440 --> 00:33:40,080 available publicly on this platform and 888 00:33:38,080 --> 00:33:42,559 they will be ready to be translated into 889 00:33:40,080 --> 00:33:44,960 other languages so that more people can 890 00:33:42,559 --> 00:33:46,480 uh take these courses on their own on 891 00:33:44,960 --> 00:33:49,279 the platform 892 00:33:46,480 --> 00:33:52,240 we will also open the platform we will 893 00:33:49,279 --> 00:33:54,799 invite creators of learning content from 894 00:33:52,240 --> 00:33:57,279 across the movement to develop their own 895 00:33:54,799 --> 00:33:58,320 courses on the platform not necessarily 896 00:33:57,279 --> 00:34:00,320 in english 897 00:33:58,320 --> 00:34:02,080 um their own courses that whether 898 00:34:00,320 --> 00:34:04,399 they're self-guided courses or 899 00:34:02,080 --> 00:34:06,559 interactive live courses 900 00:34:04,399 --> 00:34:07,919 um on the platform and to do that we're 901 00:34:06,559 --> 00:34:10,399 working on this right now on the 902 00:34:07,919 --> 00:34:13,599 technical implementation of this open 903 00:34:10,399 --> 00:34:15,760 edx based uh platform it will also again 904 00:34:13,599 --> 00:34:17,839 be uh usable with oauth so that you 905 00:34:15,760 --> 00:34:20,560 would use your wikimedia identity to log 906 00:34:17,839 --> 00:34:22,639 in so that it wouldn't be a pain and we 907 00:34:20,560 --> 00:34:26,240 have lots of questions about how to best 908 00:34:22,639 --> 00:34:28,399 utilize this new uh platform which is 909 00:34:26,240 --> 00:34:30,240 why we are starting this discussion here 910 00:34:28,399 --> 00:34:32,320 with you in this session and of course 911 00:34:30,240 --> 00:34:34,720 we're very open to anyone who wants to 912 00:34:32,320 --> 00:34:36,240 engage with us about this later over 913 00:34:34,720 --> 00:34:38,079 email 914 00:34:36,240 --> 00:34:41,040 telegram whatever 915 00:34:38,079 --> 00:34:44,960 so that's it this is where we use the 916 00:34:41,040 --> 00:34:47,599 remaining 11 minutes for uh discussion 917 00:34:44,960 --> 00:34:49,440 and i prepared some discussion questions 918 00:34:47,599 --> 00:34:51,359 that i'd like to go over 919 00:34:49,440 --> 00:34:53,040 but i would like to you know be able to 920 00:34:51,359 --> 00:34:54,800 see you and hear you so that you don't 921 00:34:53,040 --> 00:34:57,839 have to type and someone has to copy it 922 00:34:54,800 --> 00:34:59,920 etc so it would be easier to do it over 923 00:34:57,839 --> 00:35:01,040 on the remo platform where you are right 924 00:34:59,920 --> 00:35:02,720 now 925 00:35:01,040 --> 00:35:05,040 i'm going to join 926 00:35:02,720 --> 00:35:09,119 the unconference space i've booked us a 927 00:35:05,040 --> 00:35:10,480 room so if you uh go to building six not 928 00:35:09,119 --> 00:35:11,839 the building you're in right now 929 00:35:10,480 --> 00:35:13,520 building six 930 00:35:11,839 --> 00:35:15,200 floor three 931 00:35:13,520 --> 00:35:17,680 we can actually do 932 00:35:15,200 --> 00:35:18,640 the discussion questions 933 00:35:17,680 --> 00:35:20,720 um 934 00:35:18,640 --> 00:35:22,079 i think it'll be easier than typing and 935 00:35:20,720 --> 00:35:25,119 me seeing the 936 00:35:22,079 --> 00:35:27,839 questions building six floor three if 937 00:35:25,119 --> 00:35:29,119 you're interested uh if not that's it 938 00:35:27,839 --> 00:35:32,000 thank you for your attention but if 939 00:35:29,119 --> 00:35:33,599 you're interested in uh and helping us 940 00:35:32,000 --> 00:35:36,800 by answering some of these questions 941 00:35:33,599 --> 00:35:38,720 about governance um on this platform we 942 00:35:36,800 --> 00:35:40,560 would really like uh to discuss this 943 00:35:38,720 --> 00:35:41,599 with you building six 944 00:35:40,560 --> 00:35:42,480 floor 945 00:35:41,599 --> 00:35:43,680 three 946 00:35:42,480 --> 00:35:46,710 see you there 947 00:35:43,680 --> 00:35:49,809 and thank you 948 00:35:46,710 --> 00:35:49,809 [Music]