Commons:Upload Wizard feedback/Archive/2024/05

Canadian English doesn't recognize the same as English

Hi,

My language set for Commons is Canadian English. When I open the Upload Wizard, it says "Sorry, we could not find a tutorial in your language. The English one is shown instead."

This is a bug that should be fixed. Canadian English is English. Thanks! Myrealnamm (💬talk · ✏️contribs) at 13:36, 8 May 2024 (UTC)

@Myrealnamm Hi, thanks for your comment. It seems it is a problem of translations and fallback languages. Have you tried fixing this in your preferences, explicating EN-CA, and then EN as languages? Sannita (WMF) (talk) 14:16, 15 May 2024 (UTC)

@Sannita (WMF): even without particular user settings, shouldn't 'en-whatever' fall back to 'en'? - Jmabel ! talk 18:39, 15 May 2024 (UTC)

Hi @Sannita (WMF), thanks for your reply. I am not sure which setting to change. Is it "Translation options, assistant language"? That is currently set to default.

However, in the Internationalization section of User Profile, the language is set to en-CA - Canadian English. I would rather not change that because I do prefer Canadian English. Myrealnamm (💬talk · ✏️contribs) at 21:23, 15 May 2024 (UTC)

@Myrealnamm Yes, try put EN-CA, and then EN as values. Maybe it will work. If it doesn't, I'll open a Phabricator ticket and let the developers investigate the problem.

@Jmabel Yep, it should do that, but I guess another solution would be to translate the tutorial into Canadian English to solve the problem. Sannita (WMF) (talk) 08:46, 16 May 2024 (UTC)

@Sannita (WMF) There doesn't seem to be a "translate" button. I will try to change the language. Myrealnamm (💬talk · ✏️contribs) at 21:01, 16 May 2024 (UTC)

I changed my language in Special:Preferences from en-CA to en. After saving, the "sorry, we could not find a tutorial in your language........" doesn't show anymore. When I changed it back to en-CA, the message "sorry, we could not find...." comes back. Myrealnamm (💬talk · ✏️contribs) at 21:54, 16 May 2024 (UTC)

@Myrealnamm My guess is that a tutorial in Canadian English is missing, and that's why this message occurs to you. Either the English tutorial is adapted to your version, or you just click on the preference to not show the tutorial when you upload medias. But I'll open a ticket about this fallback not working, and let you know. Sannita (WMF) (talk) 09:01, 17 May 2024 (UTC)

Thanks! Myrealnamm (💬talk · ✏️contribs) at 11:12, 17 May 2024 (UTC)

légende obligatoire

Bonjour, la légende obligatoire alors qu'il y a une description est une contrainte inutile. Cordialement.

Google traduction : Hello, the obligatory caption when there is a description is an unnecessary constraint. Sincerely. Finoskov (talk) 10:26, 20 May 2024 (UTC)

@Finoskov Merci pour votre message. Je vais en faire part à l'équipe de développeurs et nous prendrons une décision à ce sujet. Salut. Sannita (WMF) (talk) 12:05, 20 May 2024 (UTC)

Suggestion for developers - make a mock wizard and test new concepts before releasing it

can you make a mock / test / beta version and invite users to try it out first, before you roll out major changes?

no need to even mention the controversy about the caption/description change. how could you get the automatic numbering wrong, and not patch it after 3 days now? https://phabricator.wikimedia.org/T365107 the fix is sitting idle since 17 may?!

with 200 million dollars a year this kind of horrible user experience is completely unexpected and unacceptable. (m:Wikimedia Foundation Annual Plan/2023-2024/Finances#Detailed_budget). RZuo (talk) 09:26, 19 May 2024 (UTC)

"Wait for the deployment train to go"? What if the users all left here before it goes? N509FZ Talk 前置，有座！Front engine with seats! 10:15, 19 May 2024 (UTC)

What if? What if random backports brought the site down multiple times a week like in the 2000s ? I mean i get the frustration, but let’s be realistic at the same time. —TheDJ (talk • contribs) 11:12, 19 May 2024 (UTC)

But the new version of UW seems to consume more memory. N509FZ Talk 前置，有座！Front engine with seats! 11:41, 19 May 2024 (UTC)

This isn't the excuse of WORSENING the user experience after nearly 20 years. N509FZ Talk 前置，有座！Front engine with seats! 11:56, 19 May 2024 (UTC)

It’s not that bad. Just because you experience this thing, doesn’t mean we don’t have similar problems in other areas affecting other people all the time. You are reflecting your experience and posing as if this is everyone’s experience. While all of what you say is true, in the grand scheme of things, we are talking about a minute amount of users, it will not be the end of the world. Argue the point, not some theoretical eternal universality that doesn’t exist. Things break, and then they have to get fixed. As long as they get fixed, it’s ok. —TheDJ (talk • contribs) 12:56, 20 May 2024 (UTC)

But if the hearts of users were broken, fixing will be a more complicated work. N509FZ Talk 前置，有座！Front engine with seats! 13:11, 20 May 2024 (UTC)

1. uploaders are quite important for this website.
2. the wizard in its current broken form is only good for a single upload, or if the user diligently types filenames for every single file.

so i dont think it's "a minute amount of users".RZuo (talk) 13:18, 20 May 2024 (UTC)

Yes it is. Wikimedia serves millions of users. It is thus a minute amount of users (relatively). I know that hurts peoples feelings, as if it diminishes their contributions. But it doesn’t, they are just cold facts. Besides, millions of people use Aliexpress and there is not a piece of that website that ‘works’ as it is supposed to and it breaks more often than you buy things from it, yet it is wildly popular. Perspective is very important here. We can be glad we have 4 people working on UploadWizard at all after 10 years, let’s help them, correct them and guide them instead of making them walk the plank when they made a mistake. —TheDJ (talk • contribs) 17:25, 22 May 2024 (UTC)

@TheDJ: I've got problems with Aliexpress, too. :)   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 16:04, 24 May 2024 (UTC)

@RZuo We test all the changes on Commons beta version, before porting it to production. The fix is being double checked today to verify everything is ok and will, highly probably, be ported today and be live in a couple of days. Given what happened, we're taking extra care that the fix actually fixes the problem and doesn't cause other problems. Sannita (WMF) (talk) 08:15, 20 May 2024 (UTC)

Roger that. Be MORE careful when performing next changes. N509FZ Talk 前置，有座！Front engine with seats! 08:41, 20 May 2024 (UTC)

Over 900 MB of memory would be used when uploading 10 or more files. Is that another issue in Phabricator? N509FZ Talk 前置，有座！Front engine with seats! 17:32, 21 May 2024 (UTC)

Importing images from Flickr via UploadWizard is partially broken

Tracked in Phabricator
Task T365412

Some parts of the Flickr importing process in UploadWizard have recently broken. Specifically, it no longer imports the title and description from Flickr, but instead leaves them blank. Nosferattus (talk) 18:33, 24 May 2024 (UTC)

@Sannita (WMF): Just a suggestion, but in the future, when rolling out major changes to UploadWizard, why not host them on a staging server and ask the Commons community to thoroughly test them so that the bugs can be found before they are deployed to Commons? It seems like this would make for a smoother transition and build good will and collaboration with the community. Wasn't there a mirror of Commons set up a long time ago just for this purpose? Nosferattus (talk) 18:39, 24 May 2024 (UTC)

@Nosferattus: Please see Sannita's post of 08:15, 20 May 2024 (UTC) above.   — 🇺🇦Jeff G. ツ please ping or talk to me🇺🇦 13:00, 25 May 2024 (UTC)

@Nosferattus Thanks for reporting this bug, I'll pass it on to the devs and try to make it fixed as soon as possible. As for the bugs, we already test all our changes in a beta before passing them on into production, but unfortunately some malfunctions happen anyway and we can only find out after we roll a change. This is how it goes unfortunately, and there's nothing we can do about it, except apologise, asking for your patience and fix the bugs as soon as we can. Hope this clarifies the problem. Sannita (WMF) (talk) 13:30, 25 May 2024 (UTC)

@Sannita (WMF): When you say, "we can only find out after we roll a change," are you saying these problems are not reproducible in the Beta environment, or that your current set of Beta testers failed to find them? - Jmabel ! talk 15:29, 25 May 2024 (UTC)

@Jmabel I mean that these bugs did not show on Beta, and for some reason showed only in production. I don't know why, and I'll ask the devs for more information at the next meeting. Sannita (WMF) (talk) 12:41, 26 May 2024 (UTC)

@Sannita (WMF): if these cannot be replicated in Beta, clearly someone needs to work out how the Beta environment differs from the production environment. I'm sure I'm not saying anything you don't know when I say that it is probably worth eliminating such differences if possible, but even if the differences cannot be fixed, that would presumably mean that there is a class of testing that should happen immediately upon release to production. - Jmabel ! talk 01:55, 27 May 2024 (UTC)

i mean, why not just make a Special:UploadWizard and a "Special:UploadWizardBeta" both on commons? whenever you have new stuff, push it to "Special:UploadWizardBeta". after users have used it for like 10000 or so uploads, found all the bugs and got them fixed, then you push it to the Special:UploadWizard. so any fat fingers wont outright disable the up-and-running good old one. RZuo (talk) 19:20, 25 May 2024 (UTC)

@RZuo Sorry, but this is unfeasible, because then we would need to support two different UploadWizards, and it would be untenable. I will push for more stress tests on Beta Commons, though I cannot promise that bugs won't show up. Sannita (WMF) (talk) 12:42, 26 May 2024 (UTC)

Sure, you can never promise or guarantee that there will never be any bugs but the amount of them should be minimised. The amount of issues/bugs (something that is in a production environment) recently is rather unacceptable and points to a lack of testing and quality control. Bidgee (talk) 19:33, 26 May 2024 (UTC)

@Bidgee I agree that the last update was rather unfortunate in this regard, and we're already taking measures for this to not happen again, at least to this extent. Sannita (WMF) (talk) 10:49, 27 May 2024 (UTC)