File:Bell telephone magazine (1922) (14752989541).jpg

Identifier: belltelephonemag4344amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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of i)ersonal observations, com-ments from many individuals, and it con-cludes with a kind of check list directedto each of the parties in the communica-tion jjrocess: the writer, who seeks ap-proval, and the manager who must,eventually, approve. The first actual evidence that theremight be muskets concealed in the hayrick came to light in the form of various signs, or mottos, to be found taped abovethe desks of writers of various kinds andin various locations. I quote from them. Ours not to reason why, ours but to doit over. My Mother told mc not to give up mypiano lessons. The most poignant of these was onethat simply asked: Why? And there was this ominous quotationfrom Richelieu: Give me ten lines written by the mosthonorable of men and I will find in themsomething to hang him. WM Following this initial appraisal ofthe site, I continued my fact-findingby interviewing some representativewriters and managers. To each, I ad-dressed myself as follows: I am here in the interest of better
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Sonuiinus there is nuitiial frustration. 48 letters, reports, and memoranda. I ap-preciate that you, personally, dont haveany problems. However, we would liketo help others less gifted than you. Whatsuggestions can you offer that will im-prove the quality of business writing? The reaction to my question was uni-vereally heartwarming. Rarely have I ex-perienced such a generous out-pouring offriendly advice and good natured criti-cism. What follows is a sampling of theirresponses. First, the managers: As it happened my first respondent wasbusy on the speakerphone. I caught afew words of his conversation. I just sent you a letter, he was say-ing, and I wanted to explain it toyou . . . . When he had finished, I asked him mystandard question about how to improvecompany writing. He arose and softlyclosed the door. I think youre looking for solutions atthe wrong level, he said. My boys and I dont have any prob-lems—its a happy collaboration: Give alittle take a little. But upstairs . . . (

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