File:Bell telephone magazine (1922) (14752945921).jpg

Identifier: belltelephonevol3132mag00amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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rriage and home dutiescause resignations, and the forcesneed constantly to be replenished, aswell as increased to permit the han-dling of an ever rising number of calls. Recruiting and Hiring Applicants In many places, recruiting is a re-sponsibility of the chief operator,and this involves, directly or through her assistants, many discussions withthe force and with the schools—thebest and most productive sources ofapplicants. There may be participa-tion in school Career Days, andvisits to the office from counselors,teachers, and students so that theycan see for themselves what a goodjob telephone operating Is. After recruiting comes employ-ment, which means that applicants atthe Telephone Company are Inter-viewed and tested, the job Is ex-plained, and decisions as to employ-ment are reached. While some largeand medium-sized cities have central-ized employment offices for women,hiring new employees is an importantresponsibility of the chief operator 140 Bell Telephone Magazine AUTUMN
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He7e a Chief Operator is leading an induction discussionon What do we want Jrom our jobs? or one of her assistants in many othercommunities. A Typical Centra/ Office In order to learn more about whata chief operator does, let us take alook inside a typical central office—one with an operating force of about125 people, lets say. There aremany offices larger than this, but thetrend is toward the smaller ones. In the operating room, the chiefoperator is in charge and works dayhours. An evening chief operatorand a night chief operator report toher, and one or more assistant chiefoperators, who may be assigned today or evening hours, depending working at office desks. These areupon the needs in individual offices, t^ie central office clerks. They look As we observe the operators at ^fter such matters as assigning hours,the switchboard, we naturally noticealso the service assistants, or super-visors as they are called in someplaces: women who are either stand-ing or sitting In back of the

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