File:Bell telephone magazine (1922) (14569601867).jpg

Identifier: belltelephonemag4344amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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be ex-tremely helpful. Plant or traffic methodscould be suggested or organizations en- couraged to introduce equipment whichwould produce larger volumes of businessbecause better service could be offeredwith it. All of this contact has engendered acontinuous flow of correspondence, withattached reports detailing how the otherfellow handles a particular problem. Tele-phone calls to discuss a variety of prob-lems and visits between people in officesseparated by thousands of miles of oceanare now a commonplace. As a result,traffic operating procedures, plant main-tenance and testing practices, and statis-tical methods have been reviewed, im-proved, changed, and coordinated. Training activities are an excellent ex-ample of mutual cooperation. Not longago, for instance. Bell System peoplehelped train three technical men andthree traffic operators who will be in-volved when the service with Monrovia,Liberia is opened later. Such efforts asthis have been a Bell System practice formany years.
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Three trainees from Liberia came to New York to study overseas telephone operating meth-ods. Above, they are shown receiving instructions at a Long Lines office. 31 InternationalCooperation ^ Year after year, understanding andtrust between the distant partnershave grown as individuals have becomefamiliar with each others problems, thefactors governing their operations, andtheir philosophy of doing overseas busi-ness. No longer, for example, are tworecords (or tickets, in Traffic Departmentterminology) kept for an overseas call, sothat both countries involved can check onthe charges involved. Today, only an out-ward ticket is usually kept, becausethe second country has complete faithin the integrity and accuracy of the pro-cedures for timing calls and dividingoverseas revenues. A significant example of internationalcooperation occurs in connection withcommunication by means of radio tele-phony. For decades, it has been thepractice for all offices to relay servicemessages to help mainta

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