File:Bell telephone magazine (1922) (14569547218).jpg

Identifier: belltelephonevol3132mag00amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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letypewriter Maintenance Ship-to-Shore Radio Television Radio Transmission Ni Carrier System Lets look In on the Installationclass and see how John and the othernew men got along on their first dayin school. The subject they were dis-cussing was Public Relations—andheres what the instructor was sayingabout it: 40 Bell Telephone Magazi?ie SPRING Our relations with our customers safety, and the instructor explainedand the public are controlled largely the meaning of the Bell System Creed : by the things we do as employees ofthis company. The opinions the pub-lic and our customers get in a greatnumber of cases come from the ac-tions of our employees both on and offthe job. Quite frequently the onlycontact our customers have is throughour installers and repairmen. Theythen discussed some of the things in-stallers should do in their everydayjob to promote good public relations,and the importance of being courte-ous, neat, and business-like at alltimes. The next subject they discussed was
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Necessary skill in the use of a cable lasher may begained in plant school No job is so important and no serv-ice is so urgent that we cannot taketime to perform our work safely.He also pointed out that the respon-sibility rests with the individual tomake his own working conditionssafe. He told the group that as theycovered each phase of the job hewould point out the safety featuresinvolved, because they are as impor-tant as the work item. That brought them to the serviceorder, and its relationship to the in-stallation job. It didnt take themembers of the class long to realizethat the service orderis the instrumentalitywhich conveys the de-sires of the customer,and that the installer isa member of the teamthat will install the tele-phone to the customersexact requirements.The instructor ex-plained the part whicheach department con-tributes toward execut-ing the service order,and again the men real-ized that the telephonejob is one of teamwork,with each member oc-cupying a very impor-ta

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