File:Bell telephone magazine (1922) (14569538180).jpg

Identifier: belltelephonevol3132mag00amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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e one or portion of onewhich is in trouble. It doesnt always work out thatway, of course. For there are trou-bles which must be cleared up beforea customers service can be restored.The every-day sorts of troubles arerelatively easy to contend with, how-ever, if everyone has been diligent inhis planning and preventive mainte-nance undertakings. A tree blowndown across the line, lightning trou-bles, a relay that unaccountablysticks, a bullet hole in a cable, andcountless other such troubles are allin the days work. While the trouble is being re-paired, the adverse effect on the cus-tomers operation can frequently beminimized. Perhaps calls can be re-layed by telephone company person-nel, or certain operations normallycontrolled remotely can be performedmanually. One of the secrets of as-sisting the customer in handling hisoperations during periods when wemay be unable to furnish him normalservice is a good knowledge of howhe uses the telephone company fa- 1953 Dispatch-Type Services 147
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Cable splicers in a manhole ciitting-in a new section ofcable. Carejul work and close coordination are requiredhere not only to avoid interference but to match the cir-cuits with absolute accuracy cillties that have been temporarilyinterrupted. There are other happenings, how-ever, that are harder to contend with :a widespread ice storm, a hurricane,a severe flood, a landslide that sweepsall in its path with it. Any of thesecovering wide areas or occurring incritical concentrations of facilities taxthe ingenuity of telephone peopleeverywhere and offer a special chal-lenge to the control oflices of thedispatch-type services. A good knowledge of geographyand a mental picture of the majorBell System facility routes are valu-able at a time like this. All-out emer-gency measures are In order. Cir-cuitous routes, akin to the detoursencountered during major road con-struction, are the order of the day.Circuits are borrowed from theirnormal day-to-day usage of handlinglong distance calls and

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