File:Bell telephone magazine (1922) (14569495229).jpg

Identifier: belltelephonemag4344amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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equipment at the pres-ent time. The Bell System claims to have nopanacea now—nor does it ever expect tohave one—to end all the hardships thesepeople are suffering. But we do have use-ful equipment and services to offer andwe have them today. Many of them un-doubtedly can do jobs theyve never beena.ssigned to do before. We are only beginning to cope withspeech, hearing, sight and other problemsof the handicapped. With continued re-search and study at Bell Laboratoriesand on-the-job trial and error experi-menting by the local telephone com-panies, we hope to be able to bring thesepeople better solutions and better com-munications tomorrow. Meanwhile, weare exerting every effort to make BellSystem people and the public aware ofthe hope made possible by the capabili-ties of the equipment available today. Jack-equipped telephone set with optional handset-headset operation is one of the aids ofuse to the motion handicapped that will he the focits of Phase 1 wo of the current proi^ratn.
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Mutual understanding of problems andobjectives is essential to the successful conduct ofany business. To achieve such understanding wemust listen as well as talk To UnderstandAnd Be Understood C. Earl SchooleyDirector of OperationsLong Lines DepartmentA.T.&T. Co. As MANAGERS, Communication is the most importanttool we have to get things done. It is the only means bywhich we can get action; it is the only means by whichwe can obtain cooperation; it is the only means by whichwe can get understanding. A young manager was talking during a Long LinesDepartment conference. He was concerned, as are manyof us, about the need for better communication, andthrough it, greater understanding, among the people inour business. To run any business successfully, he was saying,the practice of striving to understand and be understoodis necessary and it must go up, down and across thelines of organization. As I listened to him and others talk about the problem,I was struck by the paradox of the situa

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