File talk:Call centre booth surveying.jpg

Primitive

I love the adjective describing the station and the fact that the worker is still in a DOS system. It makes sense though because ethically challenged call centres typically use out of date equipment, which is and remains dirty. Some of them don't allow the workers time to clean their stations. So when someone takes over a shift, he or she is rushing like mad to log in and start, hoping for time between calls, so he or she can clean up a bit. Some people just ignore and contribute to the dirt of course. That means that the call centre management is knowingly, purposely and willfully making the workers touch dirty equipment because he or she has to start on calls, working the systems, typically with slow and obsolete computers that most people would be ashamed to have hidden in their attics. Then comes the next fun part: If a worker brings cleaning materials like moist towels or Windex, that's likely to tick off people who are sensitive to cleaners because they have allergic reactions. So to keep these sensitive fellow-workers healthy in the cesspool (the so-called call centre), the worker who wants to clean his or her station is then forced to work in dirt, knowing that people bypass the sinks on the way out from the toilet stall in the company washrooms. And that's in North America. One can only imagine what those conditions are like in the third world where many of these jobs are going off to. Excellent upload and description! --Achim Hering (talk) 23:59, 7 July 2011 (UTC)