File:Bell telephone magazine (1922) (14776428563).jpg

Identifier: belltelephonemag22amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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e duration,these reviews are devoted mainly tothose operations most directly con-cerned with war production, butwithin these broad limits they arethoroughgoing in scope. The repre-sentative deals not only with technicaltelephone matters, to eliminate traf-fic bottlenecks which might impedeproduction, but also with the estab-lishments production processes, inorder to coordinate telephone service 1943 Telephone Service for War Industries 93 with them. He talks with executives,department heads, foremen, andsometimes with the workmen them-selves—about their work, the partplayed by communication in it, andtheir communication problems. The representative does not, how-ever, do all of this work alone. In ing people; in acoustical matters re-garding signals and loudspeakers, thecounsel of the engineers; in deter-mining requirements for trunks andswitching equipment, the assistanceof the specialists on these subjects.Thus, the servicing representative co-ordinates for the benefit of the cus-
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On this production control board, in a factory making parts for other warplants, is posted the status of each order in process. Telephone communicationbetween foremen and the supervisor shown here, as suggested by a telephone com-pany servicing representative, keeps the status report of each job up to the minute,enables the factory to notify customers of expected delivery dates, and supplantsa lot of foot-work by factory expediters his study of production methods, heworks jointly with the customers ownstaff people. In many technical tele-phone matters he must, in turn, seekthe collaboration of other parts ofthe telephone company organization.In matters pertaining to pbx opera-tion, for example, he would seek theadvice of traffic department operat- tomer the service experience of thetelephone company as a whole. The Need for Servicing Work To UNDERSTAND THE NEED for this work. It is necessary to put oneselffor a moment in the customers place.True, he subscribes for the trunks,telephone

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