File:Bell telephone magazine (1922) (14776046623).jpg

Identifier: belltvol20elephonemag00amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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A Section of Rotary File This is a section of one of the files shown ofthe opposite page, indicating how the indi-vidual listings may be inserted or removedto keep the files up to date istic which is important in the In-formation operator if she really is tobe helpful to those who come to herfor assistance. The Information operators initialtraining period may take up to twoweeks. During this period she isgiven what might be termed a tailor-made course of instruction—a coursedesigned to prepare her for the spe-cific work performed in the bureau towhich she is assigned and to assist herin becoming a productive operatorthrough instruction to fit her indi-vidual needs. During this initialtraining period she will learn how tomake effective use of her records, the 160 Bell Telephone Magazine AUGUST
Text Appearing After Image:
AiNoTHKK Recent Development in Information-bureau Equipment This type of information desk has been developed for use in localities where relatively few records are required. In all other respects its operation is the same as the other modern information equipment pictured on the preceding pages normal limits of search which havebeen found to be most productive,how to handle emergency calls, andmany other fundamentals of the job.She will learn that customers are notalways listed exactly as asked for bythe person calling, and that she mustacquire the habit of making suitablesuggestions which occur to her as shesearches in her records for requestedinformation. She will learn that thereare several ways in which the morecommon names can be spelled whichshe must be aware of if she expects tomake intelligent use of her records.Some examples of these are Peter-sen, Peterson—Smith, Smyth, Smit—Cohen, Cohan, Coen, Cone, Kohn. 1 HE initial training period is onlythe beginning of the Informat

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