File:Bell telephone magazine (1922) (14753144351).jpg

Identifier: belltelephonevol21mag00amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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have been designed for such aconnection. The wizards of elec-tricity could, of course, design uni-versal trunk circuits that would per-mit satisfactory speech over any com-bination of trunks—but the cost wouldbe prohibitive. I A still greater limitation on the ex-tent to which intercepted calls can becompleted without asking the user tomake his call again is the rate struc-ture as it applies to calls to differentpoints. As already pointed out, whena call reaches the called central officeand must be intercepted, it is routedover a trunk to the operator who an-swers such calls. She has no way oftelling whether the call originated ina near-by community and bears a tollcharge or whether it came from a cus-tomer in her own office; and if sheestablished connection to the desiredtelephone, the call would be chargedin the calling office in accordance withthe rate applying from that point tothe central office where it was con-nected to an intercepting trunk. 126 Bell Telephone Magazine JUNE
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Fig. 3. An Intercepting OperatorThe records before her enable her to give a report to a customer in an average of twenty seconds This might result in overchargingor undercharging on a particular call.For example, suppose a person calledhis next-door neighbor and, throughsome inadvertence, the call reached anintercepting operator in a distant com-munity, who obligingly completed itback to the neighbor. The equipmentor the original operator would chargethe call at the rate applying on callsto that town, not knowing that it had been redirected. The intercepting op-erator performs an unpleasant duty,therefore, in saying, Will you makeyour call again, please? when thisdanger of an incorrect charge existson intercepted calls. Intercepting Positions and Records JMention was made earlier in thisarticle of the millions of calls that areinterrupted by the question What 19^2 What Number Are You Calling, Please? 127 number are you calling, please?—al-though they represent only a smallpercentage

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