File:Bell telephone magazine (1922) (14753085561).jpg

Identifier: belltelephonemag17amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

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Text Appearing Before Image:
s of savable returnswere wrong size or color or style, and damaged goods.Examples of unsavable returns included not durable, or fades, sent several pairs on approval, will keep only one.There were about an equal number of savable and unsav-able types of returns. The three study clerks made no attempt to save the unsav-able returns. However, they developed considerable skill intheir sales work on the savable types of returns. Theyhandled a number of cases which started as returns and endedas exchanges or with the customer keeping the merchandise.It was concluded that an intelligently directed activity alongthese lines offered a promising opportunity for improvement. Measuring the Effect of Selling By the completion of the trial period, the three study clerkswere using effectively the selling ideas that had been developedand proved worth while by the trial and error process. It wasdecided to try to determine just how much additional businessmight be attributed to their sales effort. 178
Text Appearing After Image:
TiiE Modern Telephone Order Department in One of the Worlds Larcest Department Stores, Show-ing Their Installation of No. 4 Order Turrets.

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