File:Bell telephone magazine (1922) (14569871350).jpg

Identifier: belltelephonemag22amerrich (find matches)
Title: Bell telephone magazine
Year: 1922 (1920s)
Authors: American Telephone and Telegraph Company American Telephone and Telegraph Company. Information Dept
Subjects: Telephone
Publisher: (New York, American Telephone and Telegraph Co., etc.)
Contributing Library: Prelinger Library
Digitizing Sponsor: Internet Archive

View Book Page: Book Viewer
About This Book: Catalog Entry
View All Images: All Images From Book
Click here to view book online to see this illustration in context in a browseable online version of this book.

Text Appearing Before Image:
al ratherthan technical. The questions be-fore him, with respect to any opera-tion, are: How is it carried on?What communication is needed inconnection with it? What communi-cation methods are used at the pres-ent time? Is the telephone carryingthat part of the total, and only thatpart, for which it is better quali-fied than other methods? He rea- 1943 Telephone Service for War Industries 99 sons, This firm repairs ships; is thetelephone contributing all that itshould to this work? or, This de-partment machines the castings; howcan better communication help withthat operation? Likewise, for anindividual employee his starting-pointis, This production-control clerkrecords the status of the factorys of speed, accuracy of switching andgood overtones, of adequate sta-tions, signals and switchboards; fur-nishing good service in this sense isan end in itself. The production man, however, re-gards telephone service from thesame viewpoint that he appraises thevalue of a piece of machinery or a
Text Appearing After Image:
The interviewers telephones in the employment office of this aircraft factoryare invaluable in fitting applicants into the right jobs. Often several calls through-out the plant may be required to place a person with unusual qualifications job-orders; how can more effectivetelephone usage help his work? In other words, the representativehas to view telephone service, not asa telephone man ordinarily views it,but as a production man does. Theseviewpoints are not necessarily thesame. We in the telephone businessusually think of good service in terms manufacturing method; namely, interms of what it contributes to pro-duction output. To him, good serv-ice as we telephone people view it,while important, is only a means toan end, that end being the efficiencyof his own operations. To him, tele-phone service is a production tool—and a vital one. lOO Bell Telephone Magazine JUNE Conservation—It PervadesAll Servicing Work By no means secondary in impor-tance among the servicing contribu-tio

Note About Images